|
Guest Tracker
offers 3 types of support contracts. As a new user purchasing
the software for the first time you are entitled to support for software installation
and initial setup for 30 days. Level 1 Software Updates only will allow users Software
Updates for 1 year. The Level 2 and Level 3 support plans can be
purchased to give users more extensive support options to meet their comfort level.
Please
e-mail support questions to
tcs@guesttracker.com
| GuestTracker
For Windows XP Pro/Vista |
|
Service
|
Level
1
|
Level
2
(1 -50 Rooms)
|
Level
3
(51 Rooms And Up)
|
Electronic-mail Support |
N/A
|
Included
|
Included
|
| Telephone Support |
N/A
|
Included
|
Included
|
Software Updates/Upgrades
|
Included / N/A
|
Included / $500
|
Included / $750
|
| Dial-up Support, Modem Support, Network, Hardware Support
Issues, Data Download Maintenance |
N/A
|
Included
|
Included
|
|
Annual Cost
|
$250
|
$450
|
$750
|
|