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Support
Guest Tracker offers 3 types of support contracts. As a new user purchasing the software for the first time you are entitled to support for software installation and initial setup for 30 days. Level 1 Software Updates only will allow users Software Updates for 1 year. The Level 2 and Level 3 support plans can be purchased to give users more extensive support options to meet their comfort level.
Please e-mail support questions to tcs@guesttracker.com
| Guest Tracker For Windows XP/Vista/Version 7 |
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Service
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Level 1
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Level 2
Support
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Level 3
Support
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| E-Mail Support |
N/A |
Included |
Included |
| Telephone Support |
N/A |
Included |
Included |
| Software 7.0 updates |
Included 1st year |
Included |
Included |
| Remote Support Maintenance |
N/A |
N/A |
Included |
| Annual Cost |
$0 |
$300 |
$500 |


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