Campground Reservation System: Product Features

Our campground reservation system uses functional and well-designed unit chart to assist guests with reservations. Guests can book cabins, RV lots, marina slips, or campsites, selecting for full or partial hookups. In addition, guests can book over the phone, on their home computer, or on a mobile device—whatever is most convenient. The easy-to-use setup allows you to create seasonal rates, day rates, and camp packages. Providing a reservation quote to potential campers becomes a walk in the park.

Explore the list of product features below, or contact Guest Tracker for more information.

Reservation & Activity Chart

Guest Tracker’s Reservation Chart allows your guests to book reservations by type of cabin, size of RV, or hookup type (full or electrical). In addition, you can customize and sort the Reservation Chart for your individual campsite, park, lodge, or marina configuration.

In addition, your guests can book activities through the Activity Chart. This feature allows you to track activities by half-hour increments. Monitor and manage boat rentals, day trips, fishing and hunting, nature hikes, sports events, or any other activity you offer through our Activity Chart.

Activity booking chart screenshots

Online Campground Booking Engine

Enhance your website and offer value to your guests with Guest Tracker’s booking engine. First, guests can view availability by lodging rooms, cabins, campsites, and RV park locations. Next, you can provide accurate availability with a guest’s selected arrival and departure dates. Finally, online availability and inventory levels automatically sync to your booking engine in real time.

With our easy-to-use campground reservation system, you can display your reservation policies and photo galleries online. If you personalize your campground this way, then you can more easily market your unique offerings. Guest Tracker takes care of the bookings so you can focus on creating a smooth and efficient guest experience. You can also concentrate on increasing your online presence. The more marketing presence you have online, the more you could increase your bookings!

Unit booking chart screenshot

Payment Processing Solution

Accept deposits over the phone, authorize credit cards prior to arrival, or take payment at time of check in/camp registration with Guest Tracker’s complete credit card payment solution. Process payments as well as refunds before, during, or after your guest’s stay.

Shift 4 Secure Payment Processing is fully connected and integrated to your Guest Tracker campground reservation system. Shift 4 supports your guests from the time they make a reservation, through check-in, and during check-out. Selecting a bank or processor with the most competitive rates, then setting up a new merchant account or gateway, can be a complicated process. Guest Tracker and Shift 4 Secure Payment Processing connects all your payment services with one discounted package. A dedicated customer success representative walks you through the process and provides you with a rate quote for you to review.

Logos for Dollars on the Net and Shift4

Online Travel Agent (OTA) Booking Software

Our campground reservation system synchronizes your availability to the most popular advertising channels, including VRBO, HomeAway, Air B&B, Expedia, and Booking.com. As you provide these online travel agents with updated inventory, they will then be able to successfully promote your lodging rooms, cabins, campsites, and RV parks. You decide which OTAs to work with, Guest Tracker takes care of the technology, and your online presence increases. As your listings appear online, you can widen your exposure to all OTAs. More exposure means more potential guests viewing your sites.

Logos for AirB&B, HomeAway, Booking.com, and Expedia

Point of Sale

Our Point of Sale (POS) software is a complete system with optional Touch screen support. With the POS software, you can manage receipt printing, inventory levels, and sale items. A multi-menu setup allows you to coordinate food and beverage sales, gift shops, fish and bait, supplies, ice, and sundry items. In addition, our POS features are perfect for state or provincial park sales tracking requirements. Plus, our GT|POS Touch integrates with lodging or room billing. Post your POS ticket totals to your guests’ bills for easy billing and payment at check-out.

Screenshot of Point of Sale screen

Guest Tracker Cloud

Our Cloud-based reservations management software, GT|Cloud, allows you to access your RV park or campground bookings anytime from anywhere. GT|Cloud is a campground reservation system that manage and operate from multiple office locations, or for managers who need access from home or off property. Your campsite software data will be backed up and safe in the cloud, while we provide all needed support for your 24/7 remote access. Your GT|Cloud campground manager data will be co-located in large, established data centers of reputable companies, such as Amazon AWS, Microsoft Azure, and Rackspace. With GT|Cloud, offsite reservation management means clear skies ahead.

Logos for Microsoft Azure, Rackspace, and AWS

Ready to try Guest Tracker? Contact us for your free demo.